
Privacy Policy
EMA Fight Back respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an enquiry, register for a program, book a workshop, or request a consultancy.
1. Introduction
EMA Fight Back ("EMA", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an enquiry, register for a program, book a workshop, request a consultancy, or otherwise interact with us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you.
2. Information We Collect
Depending on how you interact with EMA, we may collect personal information such as name, mobile/WhatsApp number, email address, city/location, and age or age group.
We may also collect program information such as the program or workshop of interest, preferred format and timing, training requirements, and enquiry or consultation details.
For schools, colleges, medical institutions, corporates and community organisations we may collect organisation name, role/designation, location, approximate participant numbers, and workshop requirements.
Where a parent or guardian enquires about a child, we may collect limited information such as the child's name, age/age group and information necessary to recommend an appropriate program. We request that parents/guardians provide information about children and consent to their participation where required.
3. Information You Choose to Provide
Please do not provide sensitive personal information through general website forms unless it is specifically requested and necessary for the service.
For example, if you have a particular medical, accessibility or other consideration relevant to safe participation, you may discuss it with the EMA team during your consultation.
4. How We Use Your Information
We may use the information you provide to respond to your enquiry, schedule an EMA Safety Consultancy, recommend a suitable program, communicate about workshops/classes, register participants, provide training and related services, send relevant information you have requested, improve our programs and services, maintain records of enquiries and registrations, and communicate important service-related information.
We will use personal data for specified and legitimate purposes and provide appropriate notice/consent where required.
5. WhatsApp and Telephone Communication
If you provide your mobile number or WhatsApp number, EMA may use it to respond to your enquiry, confirm consultancy appointments, provide program information, send requested documents or links, and follow up regarding your enquiry.
6. Service Providers
EMA may use third-party services such as email services, WhatsApp or website hosting services to collect, store or process information submitted through our website.
Such services may process information according to their own privacy policies and applicable terms.
7. Payments
If you purchase an EMA service, course, consultancy or other paid offering, payment information may be processed through the relevant third-party payment provider.
EMA does not intend to store complete debit/credit card details on its own website servers.
8. Cookies and Website Analytics
The website may use cookies or similar technologies for website functionality, understanding website usage, improving user experience, analytics, and measuring marketing performance.
Where required, users will be provided appropriate choices regarding cookies and similar technologies.
9. Sharing of Information
EMA does not sell your personal information.
We may share information with service providers or other parties where reasonably necessary to provide requested services, process payments, operate the website, schedule programs, provide communications, meet legal or regulatory requirements, or protect the safety, rights or security of EMA, participants or others.
10. Data Security
EMA takes reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, and destruction.
However, no internet-based transmission or storage system can be guaranteed to be completely secure.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, meeting legal obligations and protecting our legitimate interests.
When information is no longer required, it should be securely deleted or anonymised where appropriate.
12. Your Rights
Subject to applicable law, individuals may have rights relating to their personal data, including access to information about processing, correction of inaccurate information, withdrawal of consent where processing is based on consent, requesting deletion/erasure where applicable, raising a grievance, and other rights provided under applicable data-protection law.
13. Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent using the method provided by EMA.
Please note that withdrawing consent may affect our ability to provide certain services where the information is necessary for those services.
14. Children's Privacy
EMA provides programs specifically designed for children.
We expect parents or legal guardians to provide information concerning children and to make decisions regarding their participation where required.
We will collect only information reasonably necessary for providing the relevant service and will handle children's information with additional care.
15. Photography and Video
From time to time, EMA may photograph or record training sessions, workshops and events for documentation, educational, promotional or social-media purposes.
Where required, we will seek appropriate consent before using identifiable images or recordings for such purposes.
16. Links to Other Websites
The EMA website may contain links to third-party websites, platforms or social-media services.
EMA is not responsible for the privacy practices or content of those external websites.
Users should review the privacy policies of those services.
17. Changes to This Privacy Policy
EMA may update this Privacy Policy from time to time.
The updated version will be published on this page with the revised effective date.
18. Contact Us
For privacy-related questions, requests or complaints:
